At Sunflowers, we love welcoming new families and making you feel at home from the very start. We understand that choosing the right nursery for your child is a big decision and can sometimes feel overwhelming; so we’re here to make the whole experience as smooth, enjoyable, and reassuring as possible.

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We begin by inviting you (and your partner, if you wish) to visit us for a relaxed tour of our lovely nursery, where you can meet our friendly team and get a feel for our setting. If you’d like to come back for another look or think of questions later on, you’re always very welcome — we’re here whenever you need us.

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If you decide that Sunflowers is the right fit for your family, we’ll ask you to complete and return a registration pack. This helps us get to know you and your child as well as possible. Once we receive it, we’ll confirm availability and send your first month’s invoice. This payment acts as a deposit and is credited to your account, covering your first month’s fees, something many families find helpful as they transition back to work after maternity leave.

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In the weeks leading up to your child’s start date, we’ll arrange taster sessions to help everyone settle in gently. We usually offer two sessions:

• The first is a stay-and-play visit where you can spend time with your child, meet the team, and talk through their routines, preferences, sleep, feeding, and anything else important to you.

• The second session gives your child the opportunity to stay with us for up to two hours while you step away when you feel ready — helping them build confidence and begin settling in, while giving you peace of mind too.

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​We know this is a big step for both you and your child, so please remember you’re always welcome to call during the day for an update or simply for reassurance. We’re here to support you every step of the way.