At Sunflowers we like to make new families feel welcome from the beginning, we understand that looking for a nursery to meet your child’s needs can be a daunting experience and we want to do everything we can to make the process enjoyable for you.
 
We start by inviting you and your partner to come for a tour to look at our lovely nursery and meet our team.  If you want to come back for a further look around or if you have questions you hadn’t thought of these are welcomed.

If you decide that Sunflowers is the setting for you we require your registration pack to be returned so that we have as many details as possible about you and your child. Once we have received this we will contact you to confirm our availability and supply your first months invoice.  We ask for this to be paid as your deposit and this is then credited to your account and covers your first months nursery fees, this is generally helpful financially as you return to work from maternity pay.

In the weeks before your start date we will contact you to arrange taster sessions.  We generally offer two sessions before a child starts, the first where the parents stay and get to chat to the team about all your child’s preferences, likes, dislikes, sleep arrangements, weaning, feeding and routines. The second session follows on and parents when ready will leave their child with us for up to 2 hours giving the child a chance to settle and to build your confidence in our care.

We are happy for our new parents to contact the nursery during the day to check in and ask how they are getting on, we understand it’s a big change for you all.